听力文本如下: He says that “these are some pretty serious but not insurmountable problems. ” If something is “insurmountable” (insurmountable) it doesn't have a solution, and it is unable to be overcome or fixed. But Shawn says that these are not insurmountable problems, meaning that he thinks they can be fixed. He suggests taking a look at the solutions the team has come up with. A “solution” is an answer to a problem, or a way to handle a difficult situation. “To come up with something” means to create or invent something, or to think of something new and creative. We work hard to come up with new ideas for our podcasts each week. When Shawn suggests taking a look at the solutions his team has come up with, he means that he wants to review the ideas that his team has about how the company can fix its problems Shawn says that the company has twice as many competitors as it did one year ago, so it needs to find ways to let customers know that it's the best company. Then Shawn says that Vision Corporation needs to make sure that the product has all the “bells and whistles” that customers expect. “Bells (bells) and whistles (whistles)” are attractive, desirable, and extra features, or characteristics, of a product that aren't needed for its basic use and operation. A “bell” is, literally, something that rings - ding, ding, ding, ding, ding - that would be a bell. A “whistle” is like (Jeff whistles) - that would be a whistle. But the expression “bells and whistles,” together, refers to things that you have with a product that aren't necessary but are nice - that make you like it more. For example, “bells and whistles” on a car - on an automobile - might include a CD player, automatic windows, or a navigation system - a satellite navigation system. You don't need those things to drive your car, but they are nice extra things; those are the “bells and whistles.”
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