Labor shortage? Not at Target
A record number of Americans are quitting their jobs and businesses are desperately struggling to fill open positions. Target doesn't have either of those problems.
Target (TGT) said Wednesday that its turnover rate for hourly workers was lower this year compared with 2019, even after accounting for new hires. The retailer is also adding 100,000 new temporary employees to meet holiday shopping demand and offering its existing workforce five million additional hours of work during the busiest stretch of the year.
"The way we achieve our staffing goals is [to] retain the team we have," Target chief operating officer John Mulligan said on an earnings call with analysts Wednesday. The average hours a store employee works is "running significantly higher this year in comparison to past years," he added.
In 2019, more than 20 workers criticized Target for cutting their hours, making it difficult to qualify for health insurance through the company and, in some cases, pay their bills.
This year, Target has been giving employees more flexible schedules and training them in different positions, Mulligan said, which has helped open up additional hours for those who want more work.
Target also has raised its starting wage to $15 an hour, offered spot bonuses to workers during the pandemic, and expanded its training and benefits packages.
During the holidays, Target will give $2 more per hour to store staff who work every Saturday and Sunday from November 20 to December 19, plus December 24 and December 26. Supply chain workers will receive an extra $2 an hour for two week periods they work from October 10 to December 18.
Other big chains also say they're well staffed for the holidays, despite the tight labor market.
Walmart (WMT), which has raised its minimum wage to $12 an hour, has added 200,000 new workers to stores and its supply chain to meet holiday demand, the company said Tuesday.
Walmart CEO Doug McMillon said that as federal stimulus payments have faded, staffing levels have picked up.
"When the stimulus dollars started to go away, the hiring situation changed faster," he said. "We saw people come back in a matter of weeks."
劳动力短缺？不在Target超市
创纪录数量的美国人正在辞去工作，企业也在拼命地填补空缺职位。 Target 没有这些问题。
Target (TGT) 周三表示，即使考虑到新员工，其今年的小时工流失率仍低于 2019 年。该零售商还增加了 100,000 名新的临时员工，以满足假日购物需求，并在一年中最繁忙的时期为其现有员工提供 500 万小时的额外工作时间。
“我们实现人员配备目标的方式是[保留]我们拥有的团队，”Target 首席运营官约翰穆里根周三在与分析师的财报电话会议上表示。他补充说，与过去几年相比，今年商店员工的平均工作时间“显着增加”。
2019 年，超过 20 名员工批评 Target 削减工作时间，使其难以通过该公司获得医疗保险资格，并且在某些情况下无法支付账单。
Mulligan 说，今年，Target 一直在为员工提供更灵活的时间表，并在不同的职位上对他们进行培训，这有助于为那些想要更多工作的人提供更多的工作时间。
Target 还将起薪提高到每小时 15 美元，在大流行期间向工人提供即期奖金，并扩大了培训和福利计划。
在假期期间，Target 将向在 11 月 20 日至 12 月 19 日以及 12 月 24 日和 12 月 26 日期间每周六和周日工作的门店员工每小时额外支付 2 美元。供应链员工在工作两周期间每小时将额外获得 2 美元10 月 10 日至 12 月 18 日。
其他大型连锁店也表示，尽管劳动力市场吃紧，但他们在假期中配备了充足的人员。
该公司周二表示，沃尔玛 (WMT) 已将最低工资提高到每小时 12 美元，已为商店及其供应链增加了 200,000 名新员工，以满足假期需求。
沃尔玛首席执行官 Doug McMillon 表示，随着联邦刺激支付的减少，员工人数有所增加。
“当刺激资金开始消失时，招聘情况发生了更快的变化，”他说。 “我们看到人们在几周内回来。”
