你在任何地方都找不到奶油奶酪的令人惊讶的原因
纽约（CNN Business）今年，黑客对管道、渡船、肉类包装商甚至警察部门发起了网络攻击。现在他们来吃奶油奶酪了。
据彭博新闻社报道，10 月，针对美国最大奶酪制造商的网络攻击导致了假期前不久全国范围内的奶油奶酪短缺，危及数百万人的假期享受。
彭博社报道称，此次攻击的目标是工厂和配送中心。结果，总部位于威斯康星州的 Schreiber Foods 好几天都无法全面运营——恰逢感恩节、光明节和圣诞节假期前的高峰期。
该公司是该国最大的乳制品营销商之一，包括奶酪片、酸奶和最重要的奶油奶酪，年销售额超过 50 亿美元。
残酷的定时攻击使现有问题更加复杂：Schreiber Foods 表示，每个奶油奶酪生产商都已经在努力保持充足的供应。
甚至在网络攻击和假期需求高峰之前，制造商就因劳动力短缺以及原材料、包装和卡车运输的供应链中断而苦苦挣扎。
奶油奶酪不像其他一些可以储存的商品。没有人手头有大量的奶油奶酪，当然也没有奶油奶酪的战略储备，就像美国的油和加拿大的枫糖浆一样。
Schreiber Foods 的公关总监 Andrew Tobisch 说：“虽然那次 [网络攻击] 事件肯定无济于事，但确实是世界性事件才是奶油奶酪发生的最大驱动力。”
Tobisch 表示，该公司表示预计短缺将是短暂的。但他补充说，解决问题需要“多一点时间”，尽管他没有提供时间框架。
去年，奶油奶酪的需求与 2019 年相比增长了 18%，因为更多人在停工期间在家烘焙。卡夫表示，它在 2021 年保持在那个高水平。
奶油奶酪短缺促使餐馆和供应商发挥创意。例如，拥有费城奶油芝士的卡夫（KHC）最近表示，将补偿一些购买不同甜点的顾客，因为他们无法及时找到奶油芝士来制作节日芝士蛋糕。
纽约的 Junior's Cheesecake 通常每年要消耗 400 万磅奶油奶酪来制作其标志性产品，但由于短缺，它偶尔也不得不暂停其著名的芝士蛋糕的生产。据报道，纽约市百吉饼店也难以获得足够的供应。
The surprising reason you can't find cream cheese anywhere
New York (CNN Business)This year hackers have unleashed cyberattacks against pipelines, ferry boats, meat packers, even police departments. And now they've come for the cream cheese.
In October, a cyberattack against the largest US cheese manufacturer contributed to a nationwide cream cheese shortage shortly before the holidays, Bloomberg News reported, endangering holiday treats for millions.
Bloomberg reported the attack targeted plants and distribution centers. As a result, Wisconsin-based Schreiber Foods was unable to fully operate for several days — just as it was heading into its peak busy period before the Thanksgiving, Hanukkah and Christmas holidays.
The company is one of the country's largest marketers for dairy products, including cheese slices, yogurt and the all-important cream cheese, with annual sales of more than $5 billion.
The brutally-timed attack compounded existing problems: Schreiber Foods said every cream cheese producer was already struggling to keep up adequate supply.
Even before the cyberattack and holiday demand peak, manufacturers were struggling because of labor shortages and supply chain disruptions for raw materials, packaging and trucking.
Cream cheese isn't like some other goods that can be stockpiled. No one keeps huge globs of it on hand, and there's certainly no strategic reserve for cream cheese, as there is for oil in the United States and maple syrup in Canada.
"While that [cyberattack] event definitely didn't help matters, it's really world events that are the biggest driver of what's happening with cream cheese," said Andrew Tobisch, communications director for Schreiber Foods.
The company said it expects the shortage to be short-lived, Tobisch said. But it will take "a little more time" to resolve, he added, though he did not supply a time frame.
Last year, demand for cream cheese jumped 18% compared to 2019, as more people were baking at home during shutdowns. Kraft said it's stayed at that high level in 2021.
The cream cheese shortage has pushed restaurants and suppliers to get creative. For example Kraft (KHC), which owns Philadelphia cream cheese, recently said it would reimburse some customers who buy a different dessert because they can't find cream cheese in time to make holiday cheesecake.
And Junior's Cheesecake in New York, which typically goes through 4 million pounds of cream cheese a year to make its signature product, has been forced to occasionally pause production of its famous cheesecakes due to the shortage. New York City bagel shops have also reportedly struggled to get enough supply.
CNN's Danielle Wiener-Bronner contributed to this report.
