Essential English for Kitchen Staff Kitchen staff includes: Chefs Cooks Food preparation workers Dishwashers Speaking about what you are doing I'm preparing the fillets, can you get the salad ready? I'm washing those dishes right now. Tim's boiling the broth and slicing the bread. Speaking about what you can do / need to do / have to do I have to finish these orders first. I can refill the ketchup jars. We need to order more eggs. Speaking about quantities How many bottles of beer should we order? There's a little rice left in that container. There are a few bananas on the counter. Speaking about what you have done and what is ready Have you finished the soup yet? I've already prepared the vegetables. Frank has just taken the potatoes out of the oven. Giving / following instructions Turn the oven up to 450 degrees. Slice the turkey breast with this knife. Do not microwave the bacon! Essential English for Customer Service Staff Customer service staff Includes: Hosts and hostesses Waiters and Waitresses OR Wait persons Bartenders Greeting customers Good morning, how are you today? Welcome to Big Boy Hamburgers! Hello, my name is Nancy and I'll be your wait person today. Taking orders That's one bacon hamburger, one macaroni and cheese and two diet Cokes. Would you like your steak medium, rare or well done? Can I get you some dessert? Ask questions How many people are there in your party? What would you like with your hamburger: fries, potato salad or onion rings? Would you like anything to drink? Making suggestions If I were you, I'd try the salmon today. It's fresh. How about a cup of soup with your salad? I'd recommend the lasagna. Offering help May I help you today? Would you like a hand with your jacket? Should I open the window? Basic small talk It's great weather today, isn't it? How about those Trailblazers? They're doing really well this season. Are you from out of town? |