打电话预约: 你: "Hello, I'd like to make a reservation for 12 people at 1:00 pm on Friday."
服务员: "Certainly! May I have your name, please?"
你: "Sure, it's Jason."
确认预约细节:
服务员: "Great, a reservation for 12 people at 1:00 pm on Friday under the name Jason. Is that correct?"
你: "Yes, that's correct."
特殊要求:
你: "Also, we would prefer a booth/table by the window if possible."
服务员: "Certainly, I'll make a note of that. Anything else?"
取消或更改预约:
你: "I need to cancel my reservation for 7:00 pm."
你: "I need to change my reservation for 12:30 pm."
服务员: "No problem. May I know the name the reservation is under?"
你: "It's under [Your Name]."
询问关于庆祝活动的安排:
你: "We're celebrating a special occasion. Do you have any special arrangements for birthdays?"
你: "We're celebrating a special occasion. Do you have any special arrangements for anniversaries?"
服务员: "Absolutely! We can arrange for a dessert with a candle. Any specific message you'd like on it?"
感谢确认:
你: "Thank you for the reservation. Can you please send me a confirmation?"
服务员: "Certainly. I'll send you a confirmation email/text shortly."
到达时确认:
你: "Hi, I have a reservation under the name Jason."
主持人: "Yes, welcome! Right this way. Your table is ready."
询问等候时间:
你: "I have a reservation for 6:00 pm, but it seems we'll be a bit late. Is that okay?"
服务员: "No problem. We'll hold your table for up to 30 minutes after your reservation time."